Client Terms

Service Cancellation & Adjustment Terms

Understand our clear guidelines for modifying or canceling scheduled services. These terms ensure predictable operations for your facility and fair billing practices, maintaining the high standards of Clear Balance Cleaning.

Operational Clarity

Notice Periods and Adjustments

Routine service modifications, including rescheduling or cancellation, require a minimum of 24 hours advance notice. This enables efficient crew assignment and minimizes operational disruption. Submit all modification requests via your client portal or account manager.

Specific notice windows apply for holiday schedules and emergency weather cancellations, detailed in your service agreement. Billing for modified shifts adheres to a fair and predictable structure, ensuring transparency and alignment with agreed service levels. Refer to your contract for full financial terms.